Sunday, April 15, 2012

FAQS In MMolive

Q:Do I get a compensation if I can not Buy WOW Gold in time ?
A:We have enough stock in all the server , so we can finish the about 85% orders in 10-30mins. But if we are out of stock we may need about 2-12hours to collect it.If there is a delay after this time, we would give you a compensation.
1.If you wait for more than 6 hours we would offer 2% bonus,
2.If you wait for more than 12 hours we would offer 3% bonus,
3.If you wait for more than 24 hours we would offer 5% bonus,
4.If you wait for more than 48 hours we would offer 7% bonus,

Q:What should I do if I want to sell the gold to you ?
A:Want to sell your Eden Eternal gold ,RUNESCAPE GOLD or Maplestory mesos/ NX to us? You are making the right choice. Cause MMOLive will bring you these as following:
1. You can sell all your gold to us, even you only have a little. We all buy it.
2. We offer a better price than other sites.
3. You will get our payment (paypalcash)within 1 to 3minutes.
You only need to do these:
1. Contact our live and tell your character, log in the game to finish the transaction.
2. Give us your paypal account so that we can send money to you.
3. Send the currency you want, like GBP, EUR, USD,CAD and so on.
4. Check your account to confirm the payment.

Q:Why does your price change so frequently?
A :We raise and lower our prices in accordance with market supply and demand.
We do comprehensive observation of the market situation every day to guarantee
our customers a most competitive price and we strive to offer you the lowest price and best service.
This is the reason why our price keeps fluctuating.

Q:Why does my order require voice verification ?
A : There may have been an error on your order, a mis-spelt character name or complications with payment.
If you have been unavailable to receive your order, we may call you to ask you to collect your order in game,
if remote delivery is not available.
For larger orders, we must confirm your identity and legitimate possession of the card or Paypal account you are using to pay.
This serves to decrease fraud and deter scammers, something which benefits all our customers and MMORPG players.
If you are worried about an order or have not managed to resolve an issue via e-mail,
we may call you to assure you and help resolve any problems you are having.

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